Best Self Programs / BSP and www.mybsp.ch Privacy Policy

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PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING WWW.MYBSP.CH (HEREINAFTER REFERRED TO AS THE "SITE").

This Privacy Policy is here to better serve those who are concerned with how their information is used online. The following describes what type of information we collect, what it’s used for, and the measures we take to protect it.

IMPORTANT NOTE: By using the Site and/or purchasing, booking, viewing, downloading, or otherwise signing up to receive BSP email list newsletter, social media posts, blog posts, programs, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials (hereinafter collectively referred to as the "Site, programs, Services, and/or Products"), you voluntarily agree to be bound by this Privacy Policy.

If you have any questions about this Privacy Policy, please contact bestselfprograms@gmail.com. If you do not agree with the terms of this Privacy Policy, you shall not use or browse the Site.

 

Introduction

Best Self Programs attaches great importance to the protection of your privacy. This statement sets out our privacy policy, the treatment of personal data collected through our website or online services, or more generally, in connection with the services we provide.

We collect and process your personal data with the utmost care and in compliance with the applicable legal provisions; processing is limited to what is strictly necessary and only for the purposes described in this statement. We will only store your personal data for as long as is necessary to provide our services or as required by law.

In close cooperation with our hosting providers, we make every effort to protect our databases from external intrusion, loss, misuse, and falsification. This statement is based on the European Data Protection Regulation (GDPR). Although the GDPR is an EU regulation, it is of great importance to us. Swiss data protection law is strongly influenced by EU law, and companies outside the EU or EEA are required to comply with the GDPR in certain cases.

As a Swiss company, we respect the federal law on data protection (LPD), and we also make every effort to respect the European Union regulation (GDPR).

 

1. Definitions

• "Company", “We”, “I”, “Our”, or “Us” means Best Self Programs and www.mybsp.ch.

• "Content" means any and all written, visual, video, or audio information contained on the Site, including but not limited to, any and all emails received from Y. Ruth, the team, Best Self Programs, or www.mybsp.ch, and any and all written or downloadable material purchased, viewed, or otherwise offered on mybsp.ch, such as blog posts, graphics, designs, documents, information, templates, and materials.

• "Personal Information" means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, personal information includes, among other things, your name, address, email address, telephone number, credit card information, site behavior, etc.

• "Site, programs, Services, and/or Products" means mybsp.ch, content, email list, social media posts, blog posts, coaching services, guides, eBooks, forms, worksheets, workbooks, website materials, and/or any additional products and services available on the Site.

• "Site" means mybsp.ch and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.

• "You" or "Your" means the user, customer, or viewer of the Site.

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2. Company Statement:
The Site and its Content are owned by Best self Programs.
Best self Programs is committed to protecting your Personal Information. We will only collect or use your
Personal Information in accordance with the Privacy Policy herein.

3. What kind of Personal Information do we collect?
When using the Site, and in filling out forms, purchasing products or services, providing comments, or
contacting us, you may be asked to enter your name, email address, phone number, mailing address,
payment or credit card information. We use this information to deliver the product or service purchased, or
information requested, to improve the performance and applicability of the Site, and to provide you with
content, newsletters, promotions, and special offers.
We collect the following information:
* Name
* First name
* Email address
* Phone number
The Data Collection Companies also provide us with information about what type of device or software you
use, your IP address (with location information), and whether you view the Site on mobile, tablet, or
desktop.
We collect this information for statistical purposes only and to improve the viewer experience.

4. What if the Personal Information we have about you is incorrect or you want to update it?
If the Personal Information we have collected about you is incorrect or incomplete in any way, or you would
like to update what we have, please contact bestselfprograms@gmail.com We will make the appropriate
corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in
any way.

5. When do we collect Personal Information?
We collect Personal Information from you when you purchase, book, or sign up on for the Site, programs,
Services or Products, download our resources or subscribe to our newsletter, fill out a form, browse the
Site, view Content and enter any Personal Information on the Site.
If you're just viewing the Site, you won't be required to provide personal information to browse.
If you sign-up to be a member, receive any newsletter, downloads, webinars, recordings, programs, or
services from the Company, or purchase any products or services from us, you will automatically be added
to our email list to receive free email messages from us.
You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If you have any
questions or difficulty unsubscribing from those emails, email bestselfprograms@gmail.com to be
unsubscribed from future messages.

6. How do we use your Personal Information?
We use the information collected for the following purposes:
* Order tracking
* Information / Promotional offers
* Statistics
* Contact
* Feedback
* Correspondence
* Information or promotional offers
* Periodic Email sending
* Site improuvement to better serve you
* Site experience personalisation
* Quick process your transactions on and for the Site, programs, and/ or Products

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7. How do we protect your Personal Information?
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods
of security protection to protect your information. We also use a SSL certificate and never transmit your
credit card information by email.
Your Personal Information is contained behind secured networks and is only accessible by a limited number
of persons who have special access rights to such systems, and are required to keep the Personal
Information confidential. By viewing, using, or purchasing on or from the Site, Programs, Services, and/or
Products, you acknowledge that Best self Programs and its staff and independent contractors may access
your Personal Information. We implement a variety of security measures when a user places an order to
maintain the safety of your Personal Information. All transactions are processed through a gateway provider
and are not stored or processed on our servers.

8. Right of opposition and withdrawal
We are committed to offering you the right to object and withdraw your personal information. The right to
object is the possibility offered to Internet users to refuse that their personal information be used for certain
purposes mentioned at the time of collection.
The right to withdraw is the possibility offered to Internet users to request that their personal information no
longer appears, for example, in a mailing list.
To exercise these rights, please contact us using the contact information provided at the bottom of the
page.

9. Right of access
We commit ourselves to recognizing a right of access and rectification to the persons concerned wishing to
consult, modify, or even cancel the information concerning them.
To exercise these rights, please contact us using the contact details at the bottom of the page.

10. Security
The personal information we collect is kept in a secure environment. The people working for us are required
to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
Secure Sockets Layer (SSL) protocol
We are committed to maintaining a high level of confidentiality by incorporating the latest technological
innovations to ensure the confidentiality of your transactions. However, since no mechanism offers
maximum security, there is always a degree of risk involved when using the Internet to transmit personal
information.

11. Do we share your Personal Information with anyone?
In general, we DO NOT sell, trade, or otherwise transfer to outside (third) parties your Personal Information
for marketing or advertising purposes, except for the following purposes:
- In order to comply with an investigation, law enforcement inquiry, government entities, courts, or other
third parties as required or allowed by applicable law, such as for legal and/or safety purposes.
- Third-party service providers that provide products, tools, platforms or services to us, such as email-list
building, website management, customer service, account maintenance, and performing other activities
and services related to the management and running of our company.
- Social media platforms, such as Facebook, Instagram, Twitter, Pinterest, WhatsApp, Telegram, Viber,
Signal, Youtube etc. that offer functionalities and services to use their services through our website (i.e.,
pinning an image to Pinterest, sharing a link to Facebook). If you use those functionalities on the Site,
your information will be shared with those platforms to complete those functions and activities.
- We may disclose your Personal Information to our subsidiaries, contractors, subcontractors, assigns,
affiliates or successors in interest when necessary to carry out our business functions. This may include
website hosting partners and other parties who assist us in operating our website, email service,
conducting our business, or serving our users, so long as those parties agree to keep this information
confidential.

However, non-personally identifiable visitor information may be provided to other parties for marketing,
advertising, or other uses. If you make your personal information available to third parties through our Site,
Programs, Services, and/or Products, Best self Programs is not responsible for any unauthorized use by
that third party.
It's also important to note that we DO NOT allow third-party behavioral tracking.

12. Third party services
This data is not shared or sold to third parties under any circumstances.
Hosting
Our website is hosted by the online tool Wix: https://www.mybsp/privacypolicy
Newsletter
By using our website and consenting to receive newsletters and other marketing emails, you agree to the
use of these techniques. You can cancel your subscription at any time, either by clicking on the link
provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by
contacting us at bestselfprograms@gmail.com.
Tags Management Systems (TMS)
Our site uses Google Tag Manager (GTM). This system allows us to manage the different tags used on our
site.
We do not manage any personal data in GTM. GTM may collect certain information, such as how the
Service is used, which tags are actually deployed and how they are deployed. This data may be used to
improve, maintain, protect and develop their services.
Our service provider is Google Inc. in the USA.
Analytics
Our website uses Google Analytics. This system makes it possible to establish various analyses of the
frequentation and the use of our Internet site.
The information collected includes your IP address, your configuration (device, browser, resolution, etc.),
your access provider, the page consulted, the previous page as well as the various interactions with our site
(consultation time, clicks, completed forms, etc.).
We use this data anonymously (anonymization of IP addresses) in order to improve our services and offers
and to personalize the content of our website.
Our service provider is Google Inc. in the USA.
Other third-party services and content
Our website may contain other third-party content such as YouTube videos, Zoom meetings, Google Maps,
Spotify or Anchor podcasts, Slideshare presentations, social networking buttons or other elements.
This implies that the providers of such content record your IP address or other elements. For example, if
you are logged into your Google Account, access to a page containing a YouTube video may be attributed
to your account. Your personal data will not be passed on, sold or otherwise transferred to third parties
unless it is necessary for the performance of the contract or our legal obligations or you have expressly
consented to it (e.g. to ensure the security of our website entry forms). The Emotions Home may also
transfer data to third parties if it is required to do so by law or by administrative or judicial decision.
The recipients of this data are partly in Switzerland, but may be located abroad. If we transfer data to a
country that does not offer adequate legal data protection, we ensure an appropriate level of protection by
means of corresponding contracts or we rely on the following exceptional cases: consent, contractual
performance, the establishment, exercise or defense of legal claims, overriding public interests, published
personal data or the need to protect the integrity of the persons concerned.
To conduct online meetings, video conferences or webinars (hereinafter referred to as "online meetings"),
we use the "Zoom" service with an on-site ("on premise") infrastructure. The data processed in this context
are: user name, general information about service preferences, information about the device, network and
Internet connection of each user, e.g. IP address(es), MAC address, other devices (UDID), device type, type
and version 1/7 operating system type and version, client version, information about the use of Zoom
products or other interactions with Zoom products ("Usage Information"), other information that the user
uploads, makes available or creates while using the Service, and metadata used to maintain the Service
provided.

The "Zoom" service used for online meetings is provided by a provider in the United States; personal data
may therefore also be processed in a third country. An adequate level of data protection is contractually
guaranteed. Even in the case of an on-premise infrastructure, user and meeting metadata and cloud
records are managed in the Zoom public cloud. To complete the protection measures, the Emotions Home
has decided to configure Zoom in such a way that only data centers located in Switzerland and the EU are
used for online meetings.
As is often the case with this type of collaborative tool, other personal data may be exchanged between the
Emotions Home and the parties involved, such as chat messages, images, files, audio or video recordings,
contacts and metadata used to maintain the service provided.
When you participate in a "Zoom" online meeting without being recorded, the data processed is limited to a
minimum. The online meeting is only recorded upon prior notice and in any case saved locally. Further
information on the processing of personal data by "Zoom" can be found in the privacy statement of the
service.
Third-Party Links:
Occasionally, at our discretion, we may include or offer third-party products, services, or links to articles/
blogs/sites on our Site. These third-party sites may or may not have separate and independent privacy
policies. We, therefore, have no responsibility or liability for the content
and activities of these linked sites and/or their privacy policy (or lack thereof). Nonetheless, we seek to
protect the integrity of our Site and welcome any feedback about any issues you experience with linked-to
sites by emailing us at bestselfprograms.com.

13. Do we use 'cookies' or social media pixels?
We use cookies and other similar techniques to identify your browser or device to collect information from
the computer, mobile phone, or other device you use to access the Site, read our emails, or view our
advertisements. A cookie is a small file that is sent to your computer or stored automatically on your
computer or mobile device by the web browser you use when you visit our website.
When you return to the same site, we can recognize you, even if we don't know who you are. In addition to
cookies that are used only during a session and are deleted after you visit the site ("session cookies"),
cookies that save user settings and other information for a certain period of time (e.g., two years) may also
be used ("permanent cookies").
However, you can set your browser to reject cookies, to save them only for one session or to delete them
early. Most browsers are pre-configured to accept cookies. We use persistent cookies to better understand
how you use our offerings and content. When you disable cookies, some features (e.g., language selection)
may not work. In our newsletters and other marketing e-mails, we include visible and invisible picture
elements within the permitted limits, which enable us to determine whether and when you have opened the
e-mail by consulting our servers, so that we can also measure and better understand how you use our
offers and adapt them to your needs. You have the option of blocking this process in your e-mail program.
We use cookies also to:
- Help remember and process the items in the shopping cart.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and
tools in the future. We may also use trusted third-party services that track this information on our behalf.
- To personalize your experience and better understand customers’ preferences for our marketing and
business purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to
turn off all cookies. You do this through your browser settings. Since each browser is a little different, look
at your browser's Help Menu to learn the correct way to modify your cookies.

14. Data security
We take appropriate technical and organizational security measures to protect your personal data from
unauthorized access or misuse, such as the development of guidelines, training, IT and network security
solutions, access control and restriction, encryption of data carriers and transmissions, pseudonymization
and audits.

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15. Retention period
The personal data that we process through our site are kept as follows, depending on their type:
* Google Analytics: the data collected is anonymized, and we have set a retention period of 26 months.
* E-mailing: if no interaction takes place (opening, clicking, ..), your data is anonymized for a maximum of 30
months from the last interaction.
* Data entered in forms: maximum 30 months.

16. Password Privacy:
While using the Site, Programs Services, and/or Products, you may create a username and/or password for
login. It is your responsibility to keep the username and password safe. You are also responsible for any
actions which occur through the use of your username/password, whether completed by you directly or
through the use of your account. You shall notify us immediately by email at bestselfprograms@gmail.com of
any unauthorized use of your login information or any other security breach. Please log out at the end of
each session to prevent any unauthorized use of your account or login information.
You may not share your username/password or login information with anyone other than yourself. We are
not responsible or liable for any loss or damages as a result of your failure to protect your login information
or your unauthorized sharing of same.

17. Obligation to make personal data available
In the context of our business relationship, you are obliged to provide us with personal data that is
necessary for the conclusion and management of a business relationship and for the fulfilment of any
contractual obligations arising therefrom (as a rule, you are not under any legal obligation to provide us with
data). Without this personal data, we are generally unable to enter into and perform a contract with you (or
the entity or person representing you) or to meet our legal obligations.

18. Rights of the data subject
Within the framework of the data protection law applicable to you and insofar as its provisions so provide
(as in the case of the GDPR), you have a right to information, rights to rectification, deletion, restriction of
the processing of your data, as well as to object to our processing of your data and to the handing over of
some of your data for the purpose of transferring them to another entity (data portability). Please note,
however, that we reserve the right to apply legal restrictions, for example, if we are required to store and
process certain data, have an overriding interest in doing so (insofar as we are able to rely on this), or need
the data to exercise our rights. If charges are applicable, we will inform you in advance. We have drawn your
attention to your right to revoke your consent in section 4.

19. Changes
We reserve the right to change this privacy statement at any time and without prior notice. The version
currently published on our website is valid. When appropriate, we will notify you by e-mail or other
appropriate means when this statement is updated.

20. To Unsuscribe:
If at any time you would like to unsubscribe from receiving future emails, you can email us at
bestselfprograms@gmail.com or follow the instructions at the bottom of any email you receive from us and
we will promptly remove you from future correspondence(s). However, unsubscribing
from one list or set of emails may not unsubscribe you from receiving all future emails from Best self Programs. If you experience any problems unsubscribing, please email bestselfprograms@gmail.com and we
will promptly handle your removal.

21. Contacting Us:
If there are any questions regarding this Privacy Policy, you may contact us using the following information:
Best Self Programs
Website: www.mybsp.com (see contact form)
Mailing Address: Switzerland
Email: bestselfprograms@gmail.com
Updated on 01/02/2024
Legislation
We are committed to respecting the legislative provisions for Switzerland.